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IT Support for Students

Frequently Asked Questions

Need help?

  1. Visit the following links below. They contain information about passwords, after hours access, printing, email and network access.
  2. If you cannot find what you need, please refer to the ask.monash help system where you can type in a query or phrase, select the category "IT and computers", and browse through the online answers to many common questions.
  3. If you still need help, please contact the IT Support Service Desk (online).

Computer accounts and passwords
  • Get a computer account
  • Change / reset your password
  • Consent forms

Computer labs
  • Find a computer lab
  • After hours access
  • Lab rules & acceptable use policy

Copyright and the Internet

Email
  • Access your e-mail
  • Quotas
  • Spam filtering

Google Apps
  • Support for Google Apps

Internet Use
  • Quotas and acceptable use policy
  • View your internet usage

IT Security
  • Computer viruses
  • E-mail security
  • Report a security incident

IT Training
  • Wireless access
  • Microsoft & Adobe products

Printing and scanning
  • Printing costs
  • How to purchase print credit
  • Wireless printing

Services for Postgraduate students

Students who have a disability

Wireless internet access
  • Set up wireless access for your device

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