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http://www.monash.edu.au/about/monash-directions/directions.html) and strives for the highest possible quality in teaching and learning.

To monitor how successful we are in providing quality teaching and learning Monash regularly seeks feedback from students, employers and staff. One of the key formal ways students have to provide feedback is through Unit Evaluation Surveys. The University’s Unit Evaluation policy (http://www.policy.monash.edu/policy-bank/academic/education/quality/unit-evaluation-policy.html) requires that every unit offered is evaluated each year. Students are strongly encouraged to complete the surveys as they are an important avenue for students to “have their say”. The feedback is anonymous and provides the Faculty with evidence of aspects that students are satisfied and areas for improvement.

Faculties have the option of administering the Unit Evaluation survey online through the my.monash portal or in class. Lecturers will inform students of the method being used for this unit towards the end of the semester.

Student Evaluations

If you wish to view how previous students rated this unit, please go to http://www.adm.monash.edu.au/cheq/evaluations/unit-evaluations/

Unit staff - contact details

Unit leader

Dr Linda Dawson
Senior Lecturer
Phone +61 3 990 32415
Fax +61 3 9903 1077

Lecturer(s) :

Dr Linda Dawson
Senior Lecturer
Phone +61 3 990 32415
Fax +61 3 9903 1077

Contact hours : Consultation by appointment (email or phone)

Eugene Siew
Komla Pillay

Tutor(s) :

Miss Ambica Dattakumar
Dr Dora Constantinidis

Teaching and learning method

  • Lectures
  • Studios - individual and group participation
  • Assignments - individual and group

Timetable information

Malaysian timetable available from Dr Eugene Siew

South African timetabel available from Ms Komla Pillay 

Tutorial allocation

On-campus students should register for tutorials/laboratories using Allocate+.

Communication, participation and feedback

Monash aims to provide a learning environment in which students receive a range of ongoing feedback throughout their studies. You will receive feedback on your work and progress in this unit. This may take the form of group feedback, individual feedback, peer feedback, self-comparison, verbal and written feedback, discussions (on line and in class) as well as more formal feedback related to assignment marks and grades. You are encouraged to draw on a variety of feedback to enhance your learning.

It is essential that you take action immediately if you realise that you have a problem that is affecting your study. Semesters are short, so we can help you best if you let us know as soon as problems arise. Regardless of whether the problem is related directly to your progress in the unit, if it is likely to interfere with your progress you should discuss it with your lecturer or a Community Service counsellor as soon as possible.

Unit Schedule

Week Topic Key dates
1 Introduction to e-Business March 2
2 Technology Infrastructure: The Internet and the World Wide Web March 9
3 Business Models for e-Business March 16
4 Electronic Marketing and Internet Customer Management March 23
5 Web Site Development Issues for e-Business March 30
6 Business-to-Business and Electronic Supply Chain Management April 6
Mid semester break
7 Electronic Payment Systems April 20
8 E-Business Security April 27
9 Guest Lecture May 4
10 Mobile Business May 11
11 Legal and Ethical Issues May 18
12 Trends in e-business May 25
13 Review June 1

Unit Resources

Prescribed text(s) and readings

See recommended reading.


Text books are available from the Monash University Book Shops. Availability from other suppliers cannot be assured. The Bookshop orders texts in specifically for this unit. You are advised to purchase your text book early.

Recommended text(s) and readings

Schneider, G (2009). Electronic Commerce. (8th ed.), Thomson Learning, ISBN 1-4239-0305-6.

Turban, E., King, D., McKay, J., Marshall, P.,Lee, J.K., and Viehland, D. (2007). Electronic Commerce: A ManagerialPerspective (5th ed.). Prentice Hall, New Jersey,ISBN 9780135135440.

Required software and/or hardware

To access weekly lecture/class materials, you will need an Adobe Acrobat reader, and Microsoft Office software (PowerPoint, Word, and Excel).

Equipment and consumables required or provided

Students will need access to:

  • a personal computer with Windows XP
  • the internet via dial-up connection or preferably by broadband
  • a printer for assignments

On-campus students may use the facilities available in the computing labs. Information about computer use for students is available from the ITS Student Resource Guide in the Monash University Handbook.

Study resources

Study resources we will provide for your study are:

  • The unit web site available through Moodle
  • Lecture notes/PowerPoint slides, tutorial sheets, assignment specifications and other relevant materials and links available on the web site each week.
  • A sample exam available on the web site in week 11. 

Library access

The Monash University Library site contains details about borrowing rights and catalogue searching.  To learn more about the library and the various resources available, please go to http://www.lib.monash.edu.au.

The Educational Library and Media Resources (LMR) is also a very resourceful place to visit at http://www.education.monash.edu.au/library/

Monash University Studies Online (MUSO)

All unit and lecture materials are available through MUSO (Monash University Studies Online). Blackboard is the primary application used to deliver your unit resources. Some units will be piloted in Moodle. If your unit is piloted in Moodle, you will see a link from your Blackboard unit to Moodle (http://moodle.monash.edu.au) and can bookmark this link to access directly. In Moodle, from the Faculty of Information Technology category, click on the link for your unit.

You can access MUSO and Blackboard via the portal: http://my.monash.edu.au

Click on the Study and enrolment tab, then Blackboard under the MUSO learning systems.

In order for your Blackboard unit(s) to function correctly, your computer needs to be correctly configured.

For example:

  • Blackboard supported browser
  • Supported Java runtime environment

For more information, please visit: http://www.monash.edu.au/muso/support/students/downloadables-student.html

You can contact the MUSO Support by phone : (+61 3) 9903 1268

For further contact information including operational hours, please visit: http://www.monash.edu.au/muso/support/students/contact.html

Further information can be obtained from the MUSO support site: http://www.monash.edu.au/muso/support/index.html

Assessment

Unit assessment policy

To pass this unit, a student must obtain :

  • at least 40% of the marks available for every deliverable component of assessment including the presentation
  • at least 40% in the unit's examination
  • at least 50% of the total marks for the unit

If a student does not achieve 40% or more in the unit examination or the unit non-examination assessment then a mark of no greater than 44-N will be recorded for the unit.

In order to obtain a credit or better for this unit, a student must also gain the following:

  • at least 50% of the marks available for the exam

Assignment tasks

  • Assignment Task

    Title : Assignment 1 (Individual)

    Description :

    Research an e-business marketplace.

    Assignment specification will be handed out in lectures and also be available on the web site

    Weighting : 15%

    Criteria for assessment :

    The criteria used to assess submissions are:

    • Correctness and understanding - there may be more than one "right" answer in many cases.
    • Completeness - that you have answered all parts of each question.
    • Presentation - that you have presented your answers using the appropriate method.
    • Use of evidence and argument - you are able to explain your position by using logical argument.

    Due date : Tutorial, week 6

  • Assignment Task

    Title : Assignment 2 (Group)

    Description :

    Design a solution to a business problem.

    Assignment specification will be handed out at lectures and also be available on the web site

    Weighting : 30%

    Criteria for assessment :

    The criteria used to assess submissions are:

    • Correctness and understanding - there may be more than one "right" answer in many cases. We will look for answers that reflect understanding of the underlying principles and theories.
    • Completeness - that you have answered all parts of each question.
    • Presentation - that you have presented your answers using the appropriate method.
    • Use of evidence and argument - you are able to explain your position by using logical argument drawing on the theory presented in the unit.

    Due date : Tutorial, Week 12

  • Assignment Task

    Title : Tutorial Participation

    Description :

    Students will be assessed on their contribution to tutorial discussions.

    Weighting : 5%

    Criteria for assessment :

    contribution to tutorial discussions

    Due date :

Examinations

  • Examination 1

    Weighting : 50%

    Length : 3 hours

    Type ( open/closed book ) : Closed book


Assignment submission

Assignments will be submitted by paper submission in tutorials with the appropriate cover sheet correctly filled out and attached.

Assignment coversheets

All assignments should include an appropriate signed FIT assignment cover page. Assignments submitted without an appropriate signed FIT assignment cover page will NOT be assessed. See the FIT web site for downloadable (PDF) copies of FIT assignment cover pages.    

(URL: http://infotech.monash.edu.au/resources/student/assignments/

Unless otherwise instructed, all assignments are to be submitted to your tutor during a specified tutorial. Assignments will also be returned during specified tutorials or at specifed times.

University and Faculty policy on assessment

Due dates and extensions

The due dates for the submission of assignments are given in the previous section. Please make every effort to submit work by the due dates. It is your responsibility to structure your study program around assignment deadlines, family, work and other commitments. Factors such as normal work pressures, vacations, etc. are seldom regarded as appropriate reasons for granting extensions. Students are advised to NOT assume that granting of an extension is a matter of course.

If you believe that your assignment will be delayed because of circumstances beyond your control such as illness, you should apply for an extension prior to the due date. All applications for extensions must be made in writing to your lecturer. Medical certificates or other supporting documentation will be required. 

Late assignment


Late assignments submitted without an approved extension may be accepted (up to one week late) at the discretion of the lecturer, but will be penalised at the rate of 10% of total assignment marks per day (including weekends). Assignments received later than one week after the due date will not normally be accepted.

Return dates

Students can expect assignments to be returned within two weeks of the submission date or after receipt, whichever is later.

Assessment for the unit as a whole is in accordance with the provisions of the Monash University Education Policy at http://www.policy.monash.edu/policy-bank/academic/education/assessment/

Plagiarism, cheating and collusion

Plagiarism and cheating are regarded as very serious offences. In cases where cheating  has been confirmed, students have been severely penalised, from losing all marks for an assignment, to facing disciplinary action at the Faculty level. While we would wish that all our students adhere to sound ethical conduct and honesty, I will ask you to acquaint yourself with the University Plagiarism policy and procedure (http://www.policy.monash.edu/policy-bank/academic/education/conduct/plagiarism-procedures.html) which applies to students detected plagiarising.

In this University, cheating means seeking to obtain an unfair advantage in any examination or any other written or practical work to be submitted or completed by a student for assessment. It includes the use, or attempted use, of any means to gain an unfair advantage for any assessable work in the unit, where the means is contrary to the instructions for such work. 

When you submit an individual assessment item, such as a program, a report, an essay, assignment or other piece of work, under your name you are understood to be stating that this is your own work. If a submission is identical with, or similar to, someone else's work, an assumption of cheating may arise. If you are planning on working with another student, it is acceptable to undertake research together, and discuss problems, but it is not acceptable to jointly develop or share solutions unless this is specified by your lecturer. 

Intentionally providing students with your solutions to assignments is classified as "assisting to cheat" and students who do this may be subject to disciplinary action. You should take reasonable care that your solution is not accidentally or deliberately obtained by other students. For example, do not leave copies of your work in progress on the hard drives of shared computers, and do not show your work to other students. If you believe this may have happened, please be sure to contact your lecturer as soon as possible.

Cheating also includes taking into an examination any material contrary to the regulations, including any bilingual dictionary, whether or not with the intention of using it to obtain an advantage.

Plagiarism involves the false representation of another person's ideas, or findings, as your own by either copying material or paraphrasing without citing sources. It is both professional and ethical to reference clearly the ideas and information that you have used from another writer. If the source is not identified, then you have plagiarised work of the other author. Plagiarism is a form of dishonesty that is insulting to the reader and grossly unfair to your student colleagues.

Register of counselling about plagiarism

The university requires faculties to keep a simple and confidential register to record counselling to students about plagiarism (e.g. warnings). The register is accessible to Associate Deans Teaching (or nominees) and, where requested, students concerned have access to their own details in the register. The register is to serve as a record of counselling about the nature of plagiarism, not as a record of allegations; and no provision of appeals in relation to the register is necessary or applicable.

Non-discriminatory language

The Faculty of Information Technology is committed to the use of non-discriminatory language in all forms of communication. Discriminatory language is that which refers in abusive terms to gender, race, age, sexual orientation, citizenship or nationality, ethnic or language background, physical or mental ability, or political or religious views, or which stereotypes groups in an adverse manner. This is not meant to preclude or inhibit legitimate academic debate on any issue; however, the language used in such debate should be non-discriminatory and sensitive to these matters. It is important to avoid the use of discriminatory language in your communications and written work. The most common form of discriminatory language in academic work tends to be in the area of gender inclusiveness. You are, therefore, requested to check for this and to ensure your work and communications are non-discriminatory in all respects.

Students with disabilities

Students with disabilities that may disadvantage them in assessment should seek advice from one of the following before completing assessment tasks and examinations:

Deferred assessment and special consideration

Deferred assessment (not to be confused with an extension for submission of an assignment) may be granted in cases of extenuating personal circumstances such as serious personal illness or bereavement. Information and forms for Special Consideration and deferred assessment applications are available at http://www.monash.edu.au/exams/special-consideration.html. Contact the Faculty's Student Services staff at your campus for further information and advice.

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